Answers about IT infrastructure, data center deployment, Smart Hands, hardware procurement, logistics and lifecycle services.
What services does ITDW Group provide?
ITDW Group provides a range of technology and infrastructure services including data center services, Corporate IT, network infrastructure, global hardware procurement, global IT logistics, Smart Hands, structured cabling, cloud infrastructure and IT lifecycle services.
What are ITDW Group’s Data Center services?
ITDW Group supports data center infrastructure projects including infrastructure design and installation, rack and stack, structured cabling, fiber infrastructure, cabinet and rack installation, cage build-outs, cable management, containment, wireless deployments and data center migrations.
What is ITDW Group’s Smart Hands service?
Smart Hands provides on-site technical assistance when an IT team needs someone physically present at a facility. Services can include rack and stack, server installation, hardware replacement, cabling, troubleshooting, migrations and other hands-on infrastructure tasks.
Can ITDW Group help source enterprise IT hardware?
Yes. ITDW Group can assist with enterprise hardware procurement including servers, storage, networking equipment, components and other technology equipment. Depending on the requirement, sourcing may include new, refurbished or hard-to-find hardware.
Does ITDW Group provide global IT logistics?
ITDW Group supports technology logistics including equipment packing, transportation coordination, warehousing, shipping and delivery for IT infrastructure and hardware deployments.
Can ITDW Group support data center migrations?
ITDW Group can support data center migration projects through a combination of logistics and technical execution. Depending on the project, this may include equipment preparation, transportation, receiving, inspection, rack and stack, installation and on-site technical support.
What Corporate IT services does ITDW Group provide?
Corporate IT services can include laptops and IT peripherals, global warehousing, managed services, employee onboarding and offboarding, on-premise deployments, network and application security, cloud security, endpoint security and other workplace IT requirements.
Does ITDW Group provide network infrastructure services?
Yes. ITDW Group supports network infrastructure requirements including LAN, WAN and SD-WAN, wireless infrastructure, data center networking, cloud networking, network security, managed network services and network deployments.
What does ITDW Group’s IT Lifecycle service include?
IT lifecycle services can support technology from deployment through maintenance, optimization, relocation, recovery and retirement. Services may include hardware refreshes, asset recovery, technology relocation, data center decommissioning, secure asset disposition and hardware buyback.
Can ITDW Group help with retired or surplus IT equipment?
ITDW Group can help organizations manage retired and surplus infrastructure through services such as hardware recovery, equipment relocation, decommissioning, disposition and potential hardware buyback.
Can ITDW Group support organizations with multiple locations?
ITDW Group’s service model is designed to support distributed technology requirements through hardware procurement, logistics, infrastructure deployment and on-site technical services across locations.
How can I request IT services from ITDW Group?
Contact the ITDW Group team with your project requirements, equipment needs, locations and timeline. The team can then review the requirements and discuss the appropriate services and next steps.
What information is needed for an IT project quote?
Share the service needed, project locations, equipment list, site access requirements and target timeline. For deployments, include rack elevations, cabling specifications and the planned maintenance window when available.
Discuss your IT project
