Locations
Where ITDW Group delivers on site.
ITDW Group supports IT infrastructure projects in five core countries, the United States, the United Kingdom, Germany, the Netherlands and Israel, and in other European countries on request. One partner coordinates hardware, shipping and onsite engineering across all of them.
- 5 core countries
- Other EU countries on request
- Offices in the US & UK
Coverage at a glance
ITDW Group's reach depends on the kind of work. On-site engineering is concentrated in five core countries, while hardware sourcing and shipping reach much further.
| Type of support | Where | What it covers |
|---|---|---|
| On-site engineering, routinely available | United States, United Kingdom, Germany, Netherlands, Israel | Smart Hands, remote hands, rack and stack, migrations, decommissioning and office IT |
| On-site engineering, on request | Other European countries | Scope, timing and resourcing confirmed for each project |
| Warehousing | Miami, London, Nieuw-Vennep, Israel, Hong Kong, Tokyo, Manila area, Singapore | Receiving, storage, staging and onward delivery. See Warehouse Locations |
| Hardware sourcing and shipping | Customers across North America, Europe, the Middle East and Asia-Pacific | Procurement and delivery through logistics partners; customs and timelines confirmed per destination |
Planning a project in another country?Share the city, facility and task. The team will confirm whether on-site work, shipping or both can be delivered there.
Countries ITDW Group covers
Choose a country for local details on onsite services, data protection, site access and shipping hardware in.
United States
US office and phone line. Data centers, colocation cages, server rooms and new US offices.
Smart Hands in United States →Smart HandsUnited Kingdom
UK office and phone line. London-area colocation facilities and offices across the UK.
Smart Hands in United Kingdom →Smart HandsGermany
Frankfurt and other German data center markets, with GDPR- and BDSG-aware handling.
Smart Hands in Germany →Smart HandsNetherlands
Amsterdam-area colocation and a common entry point for equipment shipped into Europe.
Smart Hands in Netherlands →Smart HandsIsrael
Data centers, server rooms and office IT, including office relocations.
Smart Hands in Israel →Services available in every location
These services are available in all five core countries. Scope and availability for each site are confirmed during planning.
How ITDW Group works across borders
Multi-country projects usually fail on coordination, not on engineering. ITDW Group connects the pieces:
- One point of contact for scope, schedule and reporting across every site.
- Hardware sourcing through Global Hardware Procurement, shipped to where it’s needed.
- Shipping and customs through Global IT Logistics, including Importer of Record arrangements.
- Onsite execution through Smart Hands, rack and stack and migrations at each destination.
Projects outside the core countries
ITDW Group also supports projects in other European countries on request, and coordinates international logistics more widely. Share the country, city and scope, and the team will confirm what can be delivered and how.
Locations FAQ
Which countries does ITDW Group operate in?
On-site engineering is routinely available in the United States, the United Kingdom, Germany, the Netherlands and Israel, and in other European countries on request. Hardware sourcing and shipping reach customers across North America, Europe, the Middle East and Asia-Pacific through logistics partners and warehouse locations in eight cities.
What is the difference between on-site coverage and shipping reach?
On-site coverage means ITDW Group can send engineers to do physical work at your site. Shipping reach means ITDW Group can source equipment and deliver it to your location through logistics partners, even where on-site engineering is not routinely available.
Does ITDW Group have offices?
ITDW Group has offices in the United States and the United Kingdom, and supports international projects through technical resources, logistics partners and technology suppliers.
Can one project cover several countries?
Yes. ITDW Group coordinates hardware, shipping and onsite work across multiple countries under one point of contact.
How do I check availability for a specific site?
Contact ITDW Group with the country, city, facility and task. Availability for each site is confirmed during project planning.
Popular services
Smart Hands
Skilled onsite engineers for installations, swaps and troubleshooting.
Explore Smart Hands →Rack & Stack
Planned installation of equipment to your rack plan.
Explore Rack & Stack →Data Center Migration
Facility-to-facility and cross-border moves, planned in waves.
Explore DC Migration →Working in several countries?
One partner for every site.
Share your locations and scope. ITDW Group will plan the hardware, shipping and onsite work together.
