About ITDW Group
Quick Summary
Founded in 2023, with offices in the United States and the United Kingdom. ITDW Group delivers on-site services in five core countries, works with warehouses in eight cities, and runs hardware sourcing, shipping and installation as one coordinated project.
Who We Are
We work with technology companies, data center operators and growing enterprises that need IT infrastructure delivered in more than one country, from a single new office to a multi-site data center rollout.
Global reach. Local execution.
Our operations bridge global strategy with on-site field execution, giving enterprise clients one accountable team across all IT project phases.
Direct Hardware Sourcing & Logistics
ITDW Group streamlines enterprise hardware sourcing—covering servers, storage, networking, and workstations—while navigating international customs and shipping protocols.
On-Site Field Operations & Engineering
Our core services feature hands-on technical execution, including rack & stack, structured cabling, Smart Hands troubleshooting, site migrations, and asset recovery.
Single-Point Accountability
Instead of managing multiple regional vendors, clients partner with ITDW Group to centralize project communications, timelines, and technical standards globally.
What We Do
Comprehensive coverage across physical, network, and operational infrastructure throughout the asset lifecycle.
01
Data Center Deployment
Rack & stack, server installation, structured cabling, migrations, hardware replacement, and technical execution.
02
Global Hardware Procurement
Source servers, storage array infrastructure, networking devices, memory, compute, and power equipment worldwide.
03
Global IT Logistics
International freight management, customs clearance, staging, white-glove delivery, and multi-country support.
04
Network Infrastructure
LAN, WAN, SD-WAN, enterprise Wi-Fi, switching, routing, firewalls, network security, and cloud connectivity.
05
Corporate IT
Workplace computing, office network setup, server room builds, end-user deployments, and field support.
06
IT Lifecycle Services
Hardware refresh, data center relocation, asset recovery, secure decommissioning, ITAD buyback, and maintenance.
07
Smart Hands
On-demand field technicians for hardware swaps, diagnostic troubleshooting, cable tracing, and urgent audits.
08
Colocation
Data center space, high-density power, carrier-neutral connectivity, remote hands, and server rack management.
How We Work
Projects follow a coordinated delivery framework designed to reduce disruption and manage project timelines.
01
Understand
Assess infrastructure requirements, site access parameters, equipment specs, and operational goals.
02
Coordinate
Align hardware procurement, field engineering availability, customs documentation, and delivery schedules.
03
Execute
Deploy hardware, complete cabling, configure networks, conduct system testing, and provide field support.
04
Handover
Deliver comprehensive site documentation, confirm operational standards, and transition to ongoing support.
The People Behind ITDW Group
Our multidisciplinary team spans executive leadership, solution engineering, procurement, international logistics, and sales operations.
Global Coverage
ITDW Group manages enterprise technology projects across North America, Europe, the Middle East, and Asia through a connected ecosystem of engineers, logistics centers, and technology vendors.
North America
Data center deployments, hardware sourcing, network engineering, and Corporate IT services.
Europe
Infrastructure setup, multi-country logistics, customs handling, and Smart Hands field support.
Middle East
Enterprise hardware procurement, network integration, site migrations, and technical support.
Asia
Equipment sourcing, international shipping, field engineers, and distributed IT infrastructure.
Why ITDW Group
We consolidate the supply chain, logistics, engineering, and support layers to reduce project complexity and handoff errors.
Global Delivery Capability
Seamless operational support across Tier 1, 2, and 3 data centers worldwide.
Field Engineering Expertise
Field engineers for rack & stack, cable management, and technical troubleshooting.
Enterprise Hardware Sourcing
Sourcing of new and refurbished enterprise server and networking hardware, subject to supplier availability and equipment requirements.
Freight & Customs Management
End-to-end logistics handling customs clearance, IOR/EOR services, and staging.
Full Asset Lifecycle Services
Complete management from hardware installation to secure data destruction and buyback.
Single Contractual Partner
Streamline procurement and vendor management under one master services agreement.
Client Testimonials
Discover why technology executives and infrastructure managers rely on ITDW Group for global execution.
“Since partnering with ITDW, our employee satisfaction has grown and delivery times have improved significantly. Their team is flexible, professional, and adapts seamlessly to how we work. Above all, we value their communication and availability—ITDW is much more than a supplier, they are a true partner.”
Batya Mayer
IT Operations & Helpdesk Team Lead, Claroty
“ITDW delivered our U.S. office IT infrastructure—including FortiGate firewalls, structured cabling, and wireless networks—with exceptional technical expertise and detail. Their team was responsive, solution-oriented, and gave us a reliable foundation for our U.S. operations.”
Soner Cakir
IT Executive, Korozo Group
“Since partnering with ITDW Group, we have significantly standardized our data center operations and accelerated our response times. Their optimized shipping and delivery services have streamlined our process overall. We highly value ITDW’s professionalism, responsiveness, and commitment.”
Meir Peleg
IT Infrastructure Manager, Playtika
“ITDW handled the setup of our new office IT infrastructure from top to bottom including equipment procurement, workstation deployment, and internet setup. Nir, Elad, and the team provided responsive, highly professional service and adapted flexibly to every unplanned requirement. They are much more than a supplier; they are a true partner.”
Tomer Sabag
CTO, Playvault
“ITDW Group has been a reliable and responsive technology partner. Their technical knowledge, flexibility, and commitment to understanding our requirements really stood out. We appreciate the professionalism of their team and would gladly recommend ITDW to organizations looking for a dependable IT partner.”
Elad Welner
CEO, Naviteq
Case studies
Read the full project stories
U.S. office IT infrastructure
Firewalls, structured cabling and wireless networking for a new U.S. office.
Read case study →PlaytikaData center operations & logistics
Standardized data center operations, plus equipment shipping and delivery.
Read case study →ClarotyGlobal IT operations & delivery
Responsive IT services, equipment delivery and operational support.
Read case study →PlayVaultTurnkey new office deployment
Equipment procurement, workstation deployment and internet setup.
Read case study →NaviteqTechnology partnership
A responsive partnership supporting enterprise IT requirements.
Read case study →Answer Engine & FAQ
Direct answers regarding ITDW Group’s capabilities, service model, and international infrastructure coverage.
What services does ITDW Group provide globally?
ITDW Group provides worldwide IT infrastructure services including data center deployments (rack & stack, cabling), global hardware procurement, Smart Hands field engineering, network infrastructure management, Corporate IT builds, asset lifecycle services (ITAD, asset recovery), and international IT logistics.
How does ITDW Group handle international hardware procurement and shipping?
ITDW Group manages hardware procurement directly through global supplier networks, coordinating international air/sea freight, customs brokerage, Importer/Exporter of Record (IOR/EOR) compliance, staging, and final white-glove site delivery.
Which regions and countries does ITDW Group support?
On-site engineering is routinely available in the United States, the United Kingdom, Germany, the Netherlands and Israel, and in other European countries on request. Hardware sourcing and shipping reach customers across North America, Europe, the Middle East and Asia-Pacific through logistics partners and warehouse locations in eight cities. Availability for a specific site is confirmed during planning.
What is the response time for Smart Hands field engineer support?
Smart Hands scheduling and response arrangements depend on the site, access permissions, technician availability and agreed project scope. Confirm any emergency coverage and service-level terms in your quotation.
How do I request a quote or start a project with ITDW Group?
You can initiate a project by contacting ITDW Group via email at info@itdwgroup.com or submitting a project inquiry through our contact form. Our engineering and sales team will review your specifications, site locations, and timeline to prepare a customized execution plan.
What makes ITDW Group different from a traditional IT hardware reseller?
ITDW Group goes beyond supplying IT hardware by coordinating procurement, global logistics, infrastructure deployment and on-site technical support through one integrated service model. From sourcing new and refurbished equipment to arranging rack and stack, installation, cabling and troubleshooting, we help businesses simplify vendor coordination and manage IT projects more efficiently. Services are delivered through ITDW Group’s resources and qualified local partners, depending on project requirements.
Does ITDW Group operate its own offices and facilities worldwide?
ITDW Group has offices in the United States and the United Kingdom, and supports international projects across North America, Europe, the Middle East and Asia through technical resources, logistics partners and technology suppliers. Not every location is an ITDW Group-owned office, warehouse or data center. Facility ownership, local support availability and partner responsibilities depend on the service and destination and are confirmed during project planning.
Let’s Work Together
Talk to ITDW Group
info@itdwgroup.com
